Overview
The Oberalp Group is a management?driven family business – a house of brands that creates high?quality technical mountaineering products.
We have six own brands (Salewa, Dynafit, Pomoca, Wild Country, Evolv, and LaMunt).
As an exclusive partner of other brands in the sports sector we offer our entire know?how in communication, sales, and image building.
We are a team of more than 1,000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.
Customer Operations manages B2B clients with an end?to?end approach, from order entry to after?sales service, ensuring a smooth and efficient customer experience.
Tasks & Responsibilities
Manage and process sales orders in the ERP system, ensuring timely and accurate deliveries (quantity & quality).
Act as the main daily contact for clients and sales teams (pre? and post?sales).
Coordinate with logistics, credit management, and invoicing teams.
Handle customer inquiries, order status updates, and claims.
Support sales activities: campaigns, offers, reporting, and analysis.
Provide support on tools and processes (ERP, B2B portal, EDI).
Profile




Excellent French skills; very good English; Italian or German skills are a plus.
Experience in customer support, logistics, or administration of at least 2 years.
Knowledge of Microsoft Office (Excel).
Strong communication skills.
Reliability, organization, and attention to detail.
Passion for sports is an advantage.
Workplace
Bolzano, Italy
Annual Gross Base Salary Range
****** € – ****** € + additional target premio of 5–10 % of base salary.
Compensation Policy
Compensation for this role is based on skills, experience, qualifications, and job?related responsibilities.
We are committed to fair and equitable compensation practices.
Pay decisions are made consistently across comparable roles and career levels, supporting our commitment to equal pay for substantially similar work.
If your experience and capabilities exceed the requirements outlined in the job description, we encourage you to apply.
We are open to discussing a compensation package that appropriately reflects the value you can bring to the role.
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📌 Customer Operations France (Bolzano)
🏢 Oberalp Group
📍 Bolzano