**Job Identification:** 217589
**Job Category:** Sales and Marketing
**Job Schedule:** Tempo pieno
**Salary** 43.000 Euro

The Account Director is responsible for driving revenue growth across the hotel through the development, retention and expansion of an established portfolio of mainly **corporate and MICE clients** .

Acting as a trusted commercial partner to customers, the role focuses on **strategic account management** , proactive business development and close collaboration with on‑property teams to deliver exceptional customer experiences and measurable commercial results.

+ Analysis market trends and competitor activity to identify business leads;
+ Manage and grow an existing portfolio of corporate and MICE accounts;
+ Proactively source new MICE and corporate business through networking, industry events, tradeshows, and direct sales activities;
+ Work within current business strategies and recognizing potential opportunities;
+ Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs;
+ Support site inspections, client entertainment and key customer events;
+ Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads;




+ Answer customer queries in a prompt and professional manner;
+ Manage self-performance in compliance with company policies and procedures.

An Account Director serving Hilton brands is always working on behalf of the hotel serving our Guests.

They must be a good team player, working with other Team Members.

To successfully fill this role, they should maintain the attitude, behaviors, skills, and values that follow:

+ Positive attitude and excellent communication skills;
+ Commitment to delivering a high level of customer service;
+ Excellent grooming standards;
+ Excellent negotiation, presentation and relationship building skills;
+ Fluent Italian and English, written and spoken (additional languages are a plus);
+ Flexibility to respond to a range of different work situations;
+ Ability to work under pressure and under own initiative;
+ Proven experience in an Account Director / Senior Sales Manager role or similar.

It would be advantageous in this position to demonstrate the following capabilities and distinctions:

+ Knowledge of local market;
+ Knowledge of international markets;
+ Knowledge of hospitality;
+ Passion for sales and for achieving targets and objectives;
+ Degree-level qualification in a relevant field.

Required Skill Profession

Other General

📌 Account Director (Roma)
🏢 Hilton
📍 Roma