ph3Company Description /h3 pMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. /p pWith our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. /p h3Job Description /h3 pbAre you passionate about automotive technology and problem‑solving? /b /p pbDo you enjoy supporting authorized repairers, diagnosing complex technical issues, and delivering excellent service? MSX has the job for you! /b /p pMSX is looking for a proactive and highly skilled Field Engineer to support our precious client’s network across Center‑South Italy. The role is a blend of remote technical support, on‑site interventions, and training activities. /p h3The Role /h3 pAs part of our team, you will provide technical expertise and operational support to the Authorized Repairer Network, ensuring compliance with company standards. Your work will involve diagnosing vehicle concerns, guiding repair processes, supporting warranty topics. /p ul liProviding technical support to Authorized Repairers both remotely and on‑site. /li liInvestigating and analysing technical faults and delivering clear, actionable recommendations. /li liExplaining diagnostic procedures. /li liCreating detailed technical reports and maintaining accurate case logs. /li liEngaging with technical departments independently and effectively. /li liManaging MSX and Client assets in full compliance with company policies.



/li /ul pWe would love to welcome a motivated professional who is passionate about automotive technology, customer support, and continuous learning. Our ideal Field Engineer has strong diagnostic skills, excellent communication abilities, and thrives both independently and as part of a team. /p ul liDegree in Engineering or previous experience as a Field Engineer or Technical Helpdesk Advisor in the automotive, truck, industrial, or agriculture sectors. /li liAlternatively, experience as an in‑workshop Diagnostic Technician in similar industries will also be considered. /li liExcellent communication and interpersonal skills. /li liAbility to work autonomously and manage complex situations. /li liTeamwork mindset and a customer‑focused approach. /li liValid driving licence (min. Category B). /li liFluent level of English (B1 or above). /li /ul pIf you’re ready to make an impact and contribute to our company’s success, apply now! /p h3Additional Information /h3 pWhat’s in it for you? At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce. In joining MSX, you can enjoy: /p ul liCompetitive salary /li liCompany car /li liA dynamic, international working environment /li liWorking pattern: 40 hours per week, Monday – Friday /li liField based: Center and South Italy (South of Toscana -Campania) /li liCCNL Applicabile: Contratto del Commercio Terziario e Distribuzione Servizi Livello 2 /li /ul pMSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. /p /p #J-18808-Ljbffr

📌 Automotive Field Engineer (field based) (Napoli)
🏢 Msx International
📍 Napoli