ph3Responsibilities /h3 ul liYou will be serving as the first point of contact for customers seeking technical assistance over the phone or email, providing first level contact and conveying resolutions to their issues. /li liYou will also be responsible for performing remote troubleshooting through diagnostic techniques and investigating user problems (systems, hardware or software) identifying their source, determining possible solutions in cooperation with support teams and advising user on appropriate action. /li /ul h3Requirements /h3 ul liComputer Engineering, Computer Science degree or IT High School diploma. /li liGood knowledge of Linux Server. /li liGood knowledge of Web and Application Server (Tomcat, Nginx, Apache). /li liBasic knowledge of framework HA (Veritas/Monit/RHCS). /li liAbility to troubleshoot and diagnose problems and to analyze log. /li liGood knowledge of scripting (Bash or Python on a UNIX or Linux platform). /li liGood English skills. /li liTeamwork and excellent communication skills. /li /ul /p #J-18808-Ljbffr

📌 Linux Support Engineer (Milano)
🏢 Jobtailor
📍 Milano