We are looking for an experienced

RECEPTION MANAGER (m/f/d)

to join our Sonnwies team

Your Responsibilities With Us Managing all operational processes in the front office

Organizing daily operations at the front desk

Team leadership

Warmly welcoming guests upon check-in and check-out

Guest support and communication

Quality assurance and quality control

Complaint management

Monitoring the preparation and updating of various programs/lists

Smooth communication and collaboration with various departments

Training of new employees

What You Bring To The Table Completed vocational training in the hospitality industry

Several years of professional experience in a comparable position in the upscale hospitality industry

Very good knowledge of English, Italian, and German

ASA-J certification is a plus

Computer and IT skills (Microsoft Office suite)

Flexibility and strong organizational skills

Communication skills

Sales talent





Strong guest-oriented approach A professional and confident demeanor

What We Offer You All-inclusive onboarding when you start to ensure a smooth transition

Work amidst the unspoiled nature of the Dolomites with a wide range of recreational activities

Flexible work schedules, as well as health, pension, and social insurance

Performance-based compensation

Free employee restaurant serving breakfast, lunch, and dinner (even on days off)

Accommodation in employee housing if needed

Free parking

Attractive continuing education opportunities, as well as career and advancement opportunities

Organization of events and group outings for employees

Discounts on spa treatments, store products, and partner hotels

Free use of the gym

6-day workweek

📌 Reception Manager (m/f/d) (Laion)
🏢 Altro
📍 Laion