Company Description

Luigi Fragola Architects is a luxury interior design and architecture studio based in Florence, delivering projects worldwide across hospitality, high-end residential, and private developments. The studio specializes in timeless, bespoke interiors for hotels, resorts, and luxury residences, uniting architectural vision with refined material research and an understanding of contemporary luxury living. Working with international hotel brands, real estate developers, and private clients, the team creates distinctive spaces that enhance identity, guest experience, and long-term value.

From concept to completion, the multidisciplinary studio provides fully integrated design solutions across interior architecture, FF&E;, and creative direction for projects in Florence and around the globe.

Role Description

As the studio has grown - in team size and in the scale of its international projects - internal processes have not kept pace. There is currently no one dedicated to internal organization on an ongoing basis: we're looking for the first person to take this on.

The Operations & Project Manager will be a full-time, hybrid role based in Florence, with flexibility to work from home part of the week. This is not primarily a project-coordination role - it's a role to design and build the operational system that makes excellent project delivery possible, and to run it day to day.

First, and foundationally: internal organization

Design and implement the studio's internal structure - roles, workflows, procedures, and shared standards

Implement and manage a single operating platform (currently Notion) that becomes the studio's daily system for knowledge, planning, and reporting

Coordinate and onboard external collaborators (freelancers, consultants, partners), ensuring alignment with internal team standards

Monitor and continuously improve process efficiency, so the studio runs on solid, predictable systems — not just on individual effort

Then, as a natural consequence: projects and clients





Plan and monitor project timelines using the system you've built

Coordinate professionals, consultants, and partners on projects, including internationally

Ensure deadlines and priorities are met

Manage technical and administrative project documentation

Work daily alongside studio leadership and the design team

Qualifications

Minimum 5 years of experience designing and implementing internal organization and business processes — not just managing systems someone else built

At least one comparable experience in an organization of similar size and culture (small studio, startup, or creative firm)

Demonstrated experience in operations management, including process optimization and resource planning

Proven program and project management skills, with the ability to manage multiple concurrent initiatives

Strong analytical skills to assess process and project performance and support decision-making

Hands‐on familiarity with tools such as Notion, Monday.com, Asana, or ClickUp — no development skills required, but the ability to design an effective workflow and drive team adoption

Experience coordinating and managing external collaborators

Excellent organizational skills, precision, and methodical approach

Comfortable working across multiple fronts in a dynamic environment

Fluency in English, written and spoken, is essential — you'll work daily with international clients and professionals

Background in architecture, interior design, real estate development, or a related field is a plus

What we offer

12-month fixed-term contract, with genuine potential for permanent placement

Salary range €45,000–52,000 gross/year (CCNL Studi Professionali), based on experience

Direct access to studio leadership, with real autonomy and responsibility from day one

Involvement in national and international projects, alongside the build of the studio's organizational system A stimulating, creative, highly qualified work environment

Real career growth path within the studio

Consultancy-based profiles also considered, on a renewable annual mandate

📌 Operations Project Manager (Firenze)
🏢 Altro
📍 Firenze