Overview

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In this role you will diagnose and resolve technical issues on Foundation Equipment, collaborating with customers to deliver effective solutions. You’ll install and test electrical systems, support mechanical and hydraulic components, and coordinate with internal teams to improve products. You’ll lead customer training and document interactions to ensure knowledge transfer and optimize service quality.

This position offers international travel to provide hands‑on support and showcases your technical leadership in a customer‑focused, cross‑functional environment.

Responsibilities

Diagnose and resolve technical issues on Foundation Equipment

Troubleshoot hydraulic, hardware, software, and communication interface problems

Collaborate with customers to understand issues and deliver effective solutions

Assemble, install, and wire electrical systems and panels on machines

Verify installations with testers and multimeters

Assemble mechanical and hydraulic components





Coordinate with Design Engineering, Product Management, and Quality Control to resolve issues and feed product improvements

Deliver product training to customers and service partners

Document customer interactions, issues, and solutions accurately and promptly

Qualifications

Technical diploma (industrial, mechanical, electrical, or electronic)

Knowledge of mechanical/hydraulic and electrical/electrotechnical drawings

Knowledge of electrical equipment for wiring and precision tools

Knowledge of PLC programming systems

Knowledge xlwpduy of measurement instruments: testers, multimeters, etc.

Knowledge of screw, bolt, thread, and hydraulic fitting specifications

Knowledge of measurement tools (tape measure, caliper)

At least 3 years of experience in similar roles

Good knowledge of English (B2 level)

Excellent communication and leadership skills

Ability to work collaboratively and cross‑functionally with other departments

Willingness to travel internationally to provide customer technical support

📌 Field Service Specialist (Provincia di Forlì-Cesena)
🏢 Altro
📍 Provincia di Forlì-Cesena