Chapter Lead for Microsoft Dynamics leads a global, cross-brand D365 team to design, deliver, and continuously improve Dynamics 365 (Service, Marketing, Sales) solutions and related AI/data capabilities. You will bridge business strategy with digital execution, setting governance, standards, and integration approaches. This role offers international exposure, leadership of a distributed team, and the chance to shape customer experience through modern Microsoft platforms.

international and innovative environment exposure to cutting-edge technologies opportunity to lead a strategic digital capability short-term incentive program competitive compensation equal opportunity employer

Lead and develop a cross-functional, international Dynamics 365 team of analysts and developers

Own end-to-end architecture and evolution of D365 (Service, Marketing, Sales) solutions

Act as SME for the D365 stack, providing architecture guidance and governance





Ensure alignment between business needs and digital capabilities

Oversee lifecycle of D365 initiatives and enforce ALM/DevOps standards

Contribute to integration strategy with other enterprise systems

Drive adoption of Microsoft AI stack (Copilot, Copilot Studio, Azure AI, Fabric) within D365

Collaborate with Product Owners, Business Analysts, Enterprise Architects, and stakeholders

Manage relationships with external partners and vendors

5+ years hands-on experience with Microsoft Dynamics 365 (Sales, Marketing, Service)

3+ years in leadership or team management, preferably international and distributed teams

Strong functional and technical expertise in D365, Power Platform, and integration patterns

Experience with enterprise integrations and Agile methodologies

📌 CHAPTER LEAD MICROSOFT DYNAMICS (Milano)
🏢 Altro
📍 Milano