Responsibilities

- Conduct quality and logistics issue support at specified customer plants in Italy, including participation in quality meetings, complaint handling, and product inspections.
- Provide specialized support for non‑compliant product analysis, component reprogramming, and functional testing at customer sites.
- Maintain detailed records of activities, including parts checked, time spent, and compliance results, documented in the SGAS system.
- Offer remote diagnostic support and problem‑solving assistance through a hotline service, ensuring effective communication and technical guidance.
- Provide technical support and complaint handling at customer plants not regularly supported by a Technical Resident (TR), especially during high demand or special projects.

Requirements

- Mother tongue Italian.
- English language knowledge.
- Vehicle mechatronics knowledge (Common Rail Pump, Injectors, Fuel Pump).




- Microsoft Office knowledge.
- Mechanical and electrical drawing knowledge.
- Basic knowledge of quality standards in the automotive sector (IATF 16949: 2016).
- Knowledge of customer procedures in production plants.
- High school diploma in the technical field or well‑proved equivalent competencies.
- Driving license type B or higher.

Salary Range

€30,000 – €45,000 gross per year

Equal Employment Opportunity

Bertrandt guarantees (in accordance with Legislative Decree 198/2006, Legislative Decree 215/2003 and Legislative Decree 216/2003) equal access to employment for all candidates and are committed to fostering respect for diversity and inclusion in the workplace.

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📌 Technical Resident Engineer (Sant'Agata bolognese)
🏢 Bertrandt Group
📍 Sant'Agata bolognese