Summary
SAINT LAURENT Client Advisor
Founded in ****, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a **** collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.
In ****, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April ****, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.
Job Description
PURPOSE OF THE POSITION:
A Client Advisor contribute actively to the store sales and key indicators achievement.
They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.
MISSIONS & RESPONSIBILITIES
Provide an outstanding client and after-sale service to all visitors and clients
Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
Cultivate a robust client portfolio to secure a proactive and growing business
Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
Show a transparent and genuine attitude with the client and create a unique connection with them




Communicate in a professional and authentic way, with clients and colleagues
Effectively use all the available tools to optimize business opportunities
Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
Adhere to all company policies and operational procedures and follow them
PROFILE
A preferred professional experience in providing a high quality service focused on Client expectations
, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
Have
personal taste and passion for the fashion culture
, like to
create personalized looks
Have a natural
business mindset
and an entrepreneurial spirit
Open-minded and looking for a company valuing
audacity and authenticity
Strong team spirit
to achieve common goals
At ease with using
tools and applications
, learns fast with new technologies
Motivation to work in a fast-paced environment, able to multitask & prioritize
Proactive, enthusiastic, & with a problem-solving attitude
Excellent written, oral & listening skills, in English and local language
Embrace change and see it as an opportunity to grow and develop
Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates
Job Type
Fixed Term (Fixed Term)
Start Date
**********
Schedule
Tempo pieno
Organization
SL Luxury Retail S.r.l.

📌 Saint Laurent Client Advisor (Italia)
🏢 Kering
📍 Italia