Position Overview We are looking for a distinguished Client Advisor for our Milan boutique on via Montenapoleone to maximize boutique performance. Key Responsibilities * Drive sales performance by actively contributing to the daily sales process and consistently achieving personal and boutique sales goals. * Provide exceptional service to clients, offering expert advice and guidance in product selection, and introducing complementary or alternative items to enhance their experience. * Manage payment processing, including cash and card transactions, ensuring accuracy and adherence to established procedures. * Oversee the receipt and recording of substantial inventory deliveries, maintaining meticulous records and organization. * Cultivate and maintain strong relationships with local clients, leveraging a deep understanding of the Milanese luxury market. * Utilize digital tools and CRM applications to enhance client engagement and personalize the shopping experience. Qualification & Requirements * Proven experience in luxury retail, demonstrating a strong understanding of the high?end market.
* Exceptional fluency in Italian and English; proficiency in Spanish or Portuguese highly desirable. * Extensive knowledge of the Milan area, including local client preferences and luxury market trends. * Established network of local clients and connections within the Milanese luxury scene. * Strong commercial mindset with a proven track record of achieving results and exceeding expectations. * Demonstrated affinity for digital technologies and CRM applications. * Impeccable personal presentation, refined manners, and an innate sense of style, reflecting an appreciation for luxury goods. * Highly reliable, with a strong sense of responsibility, independence, and exceptional organizational skills. Benefits CCNL Commercio Salary Range 29K – 35K€ Commission scheme 8 euro per meal voucher per working day Welfare benefits include internal mobility opportunities within the group. #J-*****-Ljbffr
📌 Client Advisor (Milano)
🏢 IT02 Montblanc Italia
📍 Milano
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