About IRCA
The IRCA Group is a leading international provider of semi-finished products for the bakery, pastry, and ice cream markets. We serve both independent businesses and large food manufacturers. Our product range includes chocolate, chocolate decorations, creams, baking mixes, ice cream ingredients, and other high-quality ingredients for bakeries and pastry shops. Headquartered in Italy, with 22 production sites across Europe, the USA, and Vietnam, more than 2,400 employees, and an annual turnover of over €1 billion, we are continuously growing – actively shaping the future of the international gourmet market.
What We Offer
The IRCA Group fosters a dynamic environment that emphasizes diversity, autonomy, and international collaboration. If you love high-quality products, creative sales work, and real team spirit – you'll fit right in with us.
- Company car – also available for private use
- Maximum flexibility – work remotely and structure your hours to fit your lifestyle
- Health insurance – to take care of yourself at all times
- A multicultural environment – become part of a dynamic and inspiring international community
- A small, agile sales team with an innovative mindset that wants to make an impact: 1 Head of Sales, 2 Sales Managers, and 2 Brand Specialists. A close-knit, results-driven team, strongly motivated to achieve its goals.
- Plenty of room for your ideas – be part of a success story and help shape its future
- Diverse customer interactions – spanning wholesale, bakery, gastronomy, and the world of Italian excellence
- A dynamic role – you'll travel approximately 75% of the time, with all expenses covered, staying close to customers and experiencing the market first-hand
Purpose of the Position
The
Technical Sales
supports sales by providing technical expertise, training,



and practical demonstrations to partners and clients in the industrial and artisan pastry and gelato sectors. This role is essential for building and strengthening commercial relationships, identifying new business opportunities, and consolidating existing ones.
Responsibilities
Develop and implement commercial strategies to expand the Irca Group's presence in the pastry and gelato markets
Conduct technical demonstrations and hands-on training for importers and end clients, highlighting product advantages, applications, formulations, production processes, and equipment use
Collaborate with R&D; and Marketing teams to develop new products aligned with market trends and client feedback
Establish and maintain strong relationships with distributors and strategic clients
Represent the company at trade fairs, industry events, and client meetings to enhance brand visibility and showcase technical expertise
Technical Skills
Solid hands-on experience in both artisan and industrial pastry and gelato
Deep knowledge of the market and current trends
Ability to develop new recipes and products in response to market demand
Skilled in delivering effective technical training and demonstrations
Minimum 5 years of experience in the pastry and gelato sector
English fluent
Outstanding communication and technical skills
Soft Skills
Excellent communication and interpersonal skills
Strong customer focus and service-oriented mindset
Problem-solving capabilities for both technical and commercial issues
Flexibility and adaptability in a dynamic environment
Attention to detail to ensure product quality and customer satisfaction
At Irca, we believe that diversity is a fundamental value and a source of strength and innovation. We are committed to fostering an inclusive environment where all employees, regardless of race, ethnicity, gender identity, sexual orientation, age, ability, religion, nationality, or any other dimension of diversity, feel welcomed, valued, and respected and encourage people of all natures to apply.

📌 Technical Sales Balkans E South East Europe (Italia)
🏢 IRCA Group
📍 Italia