Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and "all-things-digital" solutions, is looking for a GenAI On-Prem Solution Support Engineer to join its innovative team.
Responsibilities:
Maintain and support
on-premise infrastructure
(test machines, servers, networking equipment) used for GenAI solution deployment.
Deploy, configure, and support the
GenAI-based test automation solution
(including model APIs, integration pipelines, and supporting services).
Troubleshoot and maintain
Python-based scripts
and solution components using LLM/GenAI.
Collaborate with remote R&D; team on debugging incidents, logs analysis, and improvements.
Manage containerized environments (
Docker, Kubernetes
) and ensure stable deployments.
Integrate solution components into
CI/CD pipelines
(Azure DevOps).
Provide
first-line support
for issues related to AI workflows,



data pipelines, and test execution.
Proven experience in
IT support / system administration / field engineering
.
Strong knowledge of
Python
(support, debugging, small fixes)
Familiarity with
GenAI/LLM-based solutions
(deployment, configuration, monitoring).
Hands-on experience with
containerization
(Docker, Kubernetes) in production/test environments.
Understanding of
CI/CD processes and tools
(Azure DevOps, Jenkins, GitLab CI or similar).
Good skills in hardware maintenance (servers, networks, test benches).
Languages:
German B1–B2
for local client interaction;
English B2+
for technical/business communication.
Nice to have:
Work experience in
engineering or R&D; projects
.
Knowledge of monitoring tools for
ML/AI pipelines
(MLflow, Prometheus, Grafana).

📌 980 | Genai On-Prem Solution Support Engineer (Italia)
🏢 Intetics
📍 Italia