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1ã€Responsible for the installation, commissioning, repair, and maintenance of energy storage systems on site.
2ã€Address technical issues on-site in a timely manner to ensure reliable operation and minimize downtime.
3ã€Provide technical support to customers, answer questions about the equipment, and deliver necessary training.
4ã€Collaborate closely with the technical support team and R&D; department to feedback on-field issues and suggest improvements.
5ã€Continuously follow up on customer after-sales service requirements to improve customer satisfaction.
6ã€Ensure compliance with local safety regulations and company safety standards when performing any on-site work.
Requirements:
1ã€in Electrical Engineering, Automation, Mechatronics, or related fields.
2ã€At least 3 years of experience in the power industry or with high/low voltage systems, with preference for those with energy storage experience.
3ã€Hands-on experience with equipment installation, commissioning, and maintenance, preferably familiar with energy storage systems.
4ã€Solid understanding of electrical systems, particularly energy storage systems and their principles.
5〠Strong troubleshooting and problem-solving skills, capable of working in high/low voltage environments.
6ã€Excellent communication and customer service skills, able to work efficiently under pressure.
7〠Relevant electrical or high voltage operation certifications are preferred. xlwpduy
8〠Willingness to travel frequently and adapt to flexible working hours.
📌 Technical Support Engineer (Roma)
🏢 BYD
📍 Roma
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