Are you ready to collaborate with leading experts in optical engineering and contribute to the next level of precision and excellence?
At Zygo, your skills and insights will be integral to our core values of curiosity, collaboration, and persistence. For over 50 years, Zygo Corporation, headquartered in Middlefield, CT, has been a global leader in designing and manufacturing advanced optical metrology systems, ultra-precise optical components, and complex electro-optical systems and assemblies. Join our team, where your expertise will drive cutting-edge solutions, address complex technical challenges, and uphold the highest standards of precision and safety.
As a Field Service Engineer based in Italy, you will deliver top-tier service for ZYGO metrology instrumentation systems, foster strong customer relationships, and enhance service strategies.
Key Responsibilities:
- Technical Troubleshooting: Diagnose, troubleshoot, and resolve technical issues with Zygo metrology instruments at customer sites,
collaborating closely with the technical support and R&D; teams to ensure rapid resolution.
- Preventive Maintenance: Perform regular preventive maintenance on Zygo equipment to maintain peak performance, accuracy, and reliability for customers.
- Customer Training & Support: Develop and conduct comprehensive training sessions for internal teams, distributors, and customers, empowering them to effectively use Zygo’s advanced metrology instruments.
- Installation & Setup: Plan and manage installations at customer sites, including setup and integration of Zygo solutions, while providing full support during and after installation.
- Quality Reporting & Continuous Improvement: Analyze recurring issues, report quality improvement opportunities, and identify both hardware and software enhancements to optimize Zygo product performance and customer satisfaction.
- Provide Technical Expertise: develop application solutions, help draft and translate technical and training documen
📌 Field Service Engineer (Italia)
🏢 Ametek
📍 Italia