Are you curious and ready to accept a new challenge in your career? Are you eager to join a dynamic company and bring innovation through your work and skills?

Prometeia offers you opportunities for growth and training in a Group with over 1000 professionals working for more than 500 clients in 20 countries around the world.
ROLE DESCRIPTION
The IT Delivery Specialist is a hands-on role responsible for configuring the software product based on specifications provided by consultants, managing integrations with banking services, and providing technical support throughout the delivery cycle. They work closely with internal teams (functional consultants and internal product development teams) to ensure the proper functioning of the implemented solutions, including debugging, developing integration components, and tracking tickets.

MAIN TASKS
• Configuring software product setups to be implemented, based on consultants' requests
• Debugging code based on reports and anomalies
• Developing system integration components for banking services (APIs, middleware)




• Monitoring and managing tickets via Help Desk (for product issues) and Jira (for SIT/UAT issues).
• Collaborating with development and operations teams for rapid problem resolution.
• Documenting implemented activities and solutions

MAIN REQUIREMENTS
• Degree in Computer Engineering or Information Technology
• Alternatively, a technical-industrial diploma with a focus on IT and a minimum of 3 years' experience in the IT sector
• Familiarity with Windows/Linux environments
• Good knowledge of English (we work with international colleagues)

SKILLS
• Knowledge of Microsoft Windows operating systems (both Client and Server) or a high level of autonomy (without requiring administrative skills) in understanding the features offered by the operating systems and their use
• Knowledge of MSSQL or the ability to read an ER (Entity Relationship) diagram, understand its semantics, read queries, and make changes if necessary

📌 IT Delivery Consultant (Milano)
🏢 Prometeia
📍 Milano