Inbound Sales Tech Industry

Location: Remote in Portugal (Lisbon-based contract)
Full Relocation Support: available for candidates relocating from outside Portugal

Are you fluent in Italian and passionate about customer service and sales in the tech industry? Join a global leader in customer experience solutions and support one of the worlds top technology brands working fully remote from anywhere in Portugal.

Position Overview

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Starting Date: 5 June 2025

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Location: Lisbon (but position is remote must reside in Portugal)

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Work Schedule: Monday to Saturday (including bank holidays), 08:00 to 19:00 (rotational shifts)

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Days Off: Sunday + 1 rotational day

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Work Model: Fully remote within Portugal

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Contract Type: CDD 6-month fixed-term contract, renewable

Key Responsibilities

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Handle inbound customer contacts via phone, email, and chat

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Provide guidance on products and services, including feature recommendations

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Drive product sales through excellent service and needs-based promotion

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Support customers through the purchase process

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Meet sales goals while ensuring high customer satisfaction

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Record all customer interactions and transactions in internal systems

Candidate Requirements

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Native or C2-level Italian

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Minimum B2-level English

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Strong communication, problem-solving, and interpersonal skills

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Sales or customer support experience is a plus

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Comfortable with technology and digital tools

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Must be based in Portugal and legally eligible to work

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Availability to work rotational shifts

Compensation

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Base Salary: Competitive salary (x14 months)

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Performance Premio: Up to 225 gross/month (paid over 12 months)

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Meal Allowance: 7.23 per working day (via meal card)

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Transport Allowance: 20 per month

Benefits

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Health Insurance: Available from day 1 (monthly contribution required; becomes free after 6 months)

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Reimbursement of Airfare: Up to 400 in economy class, paid at the end of the 6th month of contract

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Relocation

📌 Customer Advisor (Sicilia)
🏢 Cross Border Talents
📍 Sicilia