03 ago
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accelleron
|
Teverola
03 ago
accelleron
Teverola
Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.
Your responsibilities:
- Act as the primary point of contact between customers and the service team, handling inquiries, resolving issues, and providing updates on service requests
- Coordinate and schedule service appointments, ensuring timely allocation of resources and adherence to service timelines
- Maintain accurate records of service activities, including service requests, work orders, and client communications, to facilitate smooth workflow and accountability
- Conduct follow-up calls or surveys to ensure customer satisfaction, address any concerns, and identify opportunities for improvement in service delivery
- Provide administrative assistance to the service team, including data entry, report generation, and coordination of meetings or training sessions
Your background:
- Bachelor’s degree in mechanical or naval
- Internships or coursework related to customer service or project coordination is a plus
- Good verbal and written communication skills (Italian and English language) are essential for interacting with customers and internal teams effectively
- Strong or
📌 Service Coordinator (Teverola)
🏢 accelleron
📍 Teverola