ABOUT WEROAD: CONNECTING PEOPLE, CULTURES, AND STORIES
Founded in 2017, WeRoad is a fast-growing startup that is disrupting the travel industry in Italy, Spain, UK, Germany, France, and Switzerland
With 200 team members and 4K Travel Coordinators, we’re a community of travelers who turn every trip into a life-changing experience. We connect like-minded millennials and send them on adventures to 300+ destinations worldwide.
We're on a mission to design and deliver experiences worth living and sharing, through rewriting the rules of the travel industry.
Sounds exciting? Before you apply, please read through our Cultural Manifesto ?
ABOUT THE ROLE
JOB TITLE: Partner Operations Manager
LOCATION: Milano, hybrid
TYPE OF CONTRACT: Permanent contract
SALARY RANGE: 40-55K depending on seniority
We are looking for a Partner Operations Manager to join our Supply team and take ownership of the end-to-end operational experience for our key business partners: Travel Coordinators, Travel Producers and DMCs.
This is a high-impact,
cross-functional role that sits at the intersection of technology operations, process excellence and partner experience. You will lead a multi-disciplinary team, drive WeRoad's transition toward a unified partner platform, and build the scalable operational infrastructure that supports our growth across our markets.
What you’ll do:
Build scalable operations through process optimisation and automation
- Systematically map, redesign and automate partner-facing and internal workflows to eliminate bottlenecks and create a scalable operational engine.
- Identify high-impact improvement opportunities through both analytical and qualitative insights, prioritising automation initiatives based on ROI. Build and maintain operational automations using tools such as Google Apps Script, n8n or internal low-code tools.
- Define and monitor process KPIs and continuously iterate processes as the partner ecosystem grows.
Drive the evolution toward a unified partner pla
📌 Partner Operations Manager (Milano)
🏢 Weroad
📍 Milano