YOUR MISSION:

As an Ambassador of the Maison, this role is pivotal in ensuring the seamless and efficient execution of daily operational activities. The individual will contribute significantly to optimal back-office performance and maintain organizational security, collaborating closely with the Manager and various departments to uphold the Maison's high standards.

HOW WILL YOU MAKE AN IMPACT?

Boutique Operational Excellence:

- Ensure strict adherence to all brand and boutique operational policies and procedures.
- Actively participate in boutique opening and closing procedures, including setup and breakdown activities.
- Manage and maintain optimal stock levels for all boutique facilities, including packaging, office supplies, and general consumables, initiating orders and addressing shortages proactively.
- Execute timely replenishment of proximity stock on the sales floor to support continuous sales operations.
- Act as a primary point of contact for IT-related issues within the boutique, liaising effectively with the central IT department to ensure prompt resolution and minimal operational disruption.

Back-Office & Administrative Support:





- Provide essential support to back-office staff in the reception, processing, and loading of goods.
- Maintain and update records, ensuring the accuracy and integrity of all information.
- Organize and manage the secure archiving of confidential files and documents.
- Perform professional receptionist duties, managing communications and visitor interactions effectively.

Inventory & Data Management:

- Participate actively in all inventory counts and contribute to stock reconciliation processes.
- Accurately perform price labeling for merchandise.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

We are looking for candidates with previous experience hospitality sector or in luxury Retail with a focus on operations; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian.

CCNL Commercio

Salary Range 30K – 35KEUR

Commission Scheme

8 EUR Meal Voucher per working day

Welfare

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📌 Boutique Operations Specialist (Milano)
🏢 Richemont Iberia
📍 Milano