pIn this role you will support governance, performance monitoring, and continuous improvement of IT service providers within Digital Service Operations. You will collaborate with IT leaders, Procurement, and cross‑functional teams to ensure service delivery aligns with contracts and standards. You will also assist the PMO with coordinating IT initiatives and project execution in a global healthcare setting. This is a chance to grow expertise in IT vendor management and governance while contributing to digital operations and patient‑focused outcomes. /pulliInnovative culture /liliGlobal corporation with collegial vibe /liliInclusive work environment /liliCompetitive compensation range /liliMonitor vendor and internal partner performance against SLAs, OLAs, and KPIs; maintain dashboards and reports /liliCollect and consolidate performance data; analyze trends and risks; prepare executive summaries /liliSupport governance meetings,



track actions and follow-ups; ensure cross‑functional alignment /liliDevelop understanding of contracts and compliance; assist audit preparation /liliSupport risk identification and continuous improvement of monitoring processes /liliAssist PMO activities including planning, tracking, documentation, and meeting coordination /lili1–3 years in IT vendor management, procurement, or PMO support /liliUnderstanding of vendor management, IT service delivery, and performance management concepts /liliFamiliarity with SLAs, KPIs, OLAs, and governance processes /liliStrong analytical and reporting capabilities /liliProficiency with Microsoft Excel and PowerPoint; reporting/visualization experience a plus /liliFamiliarity with project management methodologies is advantageous /li /ulIn this role you will support governance, performance monitoring, and continuous improvement of IT service providers within Digital Service … #J-18808-Ljbffr

📌 IT Vendor Performance & PMO Analyst (Cremona)
🏢 Experteer Italy
📍 Cremona