Job Description
Reporting to the Solution Engineering team, the
Solutions Engineer
supports customers across
Italy and Eastern Europe
throughout the implementation of Vusion solutions.
Working closely with Sales, Product, and Customer Success teams, you will understand customer business needs, design appropriate technical solutions, configure the platform, coordinate implementations, and ensure successful deployments.
This role requires a
solid technical background
and a good understanding of
software applications
,
understanding code
when needed, system
integrations, networking and IT infrastructure
.
Key Responsibilities
Present Vusion solutions to leading
retailers
(Supermarkets, Pharmacies, Electronics stores, Gas stations, e.G., Coop)
Configure
Vusion solutions to meet customer requirements.
Partner with Sales to understand customer business and technical requirements.
Monitor projects using shared tools, ensuring that
deadlines
are met and
costs
are controlled.
Coordinate implementation projects
and ensure successful deployments.
Troubleshoot technical issues related to integrations, infrastructure and solution configuration.
Assemble, lead, and unite teams around pre?sales projects to prepare for roll?outs for retailers.
Act as the single point of contact for customers (internal and external) for all operational issues — technical, integration, upgrade requests, and installations.
Support the rest of the team in developing upgrades (templates, technical configurations) for all types of customers.
Technical Environment
Python, JavaScript, REST APIs, SQL,
networking, IT infrastructure, SaaS platforms, Azure Microsoft, IoT and connected devices, retail technology solutions.
QualificationsMandatory
Degree
in
Engineering
,
Telecommunications
,
Information Technology
,
Software Engineering
,
Computer Engineering
, or a related technical field.
Fluent in
Italian
and
English
(the recruiter does not speak Italian).
2?4 years of experience
as
Solutions Engineer
,
Implementation Project Manager
, or in project management / IT (network, infrastructure, etc.).
Preferred
Experience in a
customer?facing
technical role
Working knowledge of
Python
and
JavaScript
(reading and understanding code, modifying configuration or scripts when required).
Interest in
Retail, Artificial Intelligence, Computer Vision, IoT
industries.
Ability to use technical skills to manage projects, coordinate teams, and ensure customer satisfaction in a fast?growing international company.
Organized,
autonomous
, and with excellent interpersonal skills — ready to take on responsibility and thrive in a dynamic, ambitious environment.
Ideal Candidate
1.5 to 4 years
of professional experience after graduation as a Solutions Engineer, Technical Project Manager, Implementation Engineer or Technical Consultant, with experience managing technical implementation projects. Strong exposure to
retail customers
and
IoT solutions
, with a solid understanding of software applications, system integration, networking and IT infrastructure.
Salary
38K – 45K euros/year
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📌 Solution Engineer (Bardi)
🏢 Vusion
📍 Bardi