At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world.
LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
HFMS (Heart Failure Management System) is a non?invasive, patch?based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmission rates by 38 percent.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the lifesaving therapy they need.
ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.
Hierarchical Position
Reporting to the Sales Support Supervisor.
Position's Main Goals
Manages all Patients/Hospitals/Physicians related processes and documents
Manages/supervises the logistic shippings & returns of the LifeVest spares and sets
Creates/maintains relationships with the Hospitals to support with specific needs or information: shipping documents, manuals, declarations, patients' activations/dismissions, schedules, etc.
Supports the Sales Team
Interacts with Invoicing and Orders/Credit Collection Team




Interacts with the Tech Support Team
Interacts with ZOLL EMEA colleagues and German central warehouse.
Activities DetailsDocument Management
Patients' records input into ERP
Shipping document issuing
Fitting/Prescription and Dismissions documents intake + upload into ERP system and OneDrive
Purchase Orders intake + upload into ERP system and OneDrive + internal sharing
Creation of new Hospitals accounts
Physicians' directory creation and update
Logistics Activities
Inventory check on the national territory
Inventory management: allocate medical device components
Courier shipping management: check / order / monitor / ship / track medical device components
Coordination and management of returning shipments;
support on top urgent shipments
Regular reporting, analyses and forecasting (ex. monthly reports on total number of shipments / returns / top urgent deliveries / open complaints / new LifeVest sets orders vs number of fittings, etc.)
Quality Management – check and replacement of expiring items / damaged items
Interaction with the German warehouse
Communication with logistics partners
Competences
Native Italian speaker and fluent English
Solid MS Office expertise, with a strong focus on Excel (advanced level) and confident with ERP systems
Organized, precise, respectful, friendly, team oriented with well?developed interpersonal skills both internally with co?workers and externally with customers and business partners
Goal?oriented thinking with a strong hands?on mentality and persistent approach
Pay Range: *****K Euro.
The compensation range indicated in this job posting represents an estimated average range for the position. The final remuneration will be determined based on the selected candidate's experience, skills, and qualifications, in accordance with applicable EU pay transparency and pay equity requirements.
#J-*****-Ljbffr

📌 Administrative Support (Piacenza)
🏢 ZOLL Cardiac Management Solutions
📍 Piacenza