ph3MotorK.
Driving the AI revolution in automotive.
/h3 pMotorK is Europe's leading sales and marketing technology company for the automotive sector.
We build AI-powered tools — from CRM and inventory management to predictive analytics and digital advertising — that help manufacturers and dealerships sell smarter and deliver better customer experiences.
90% of European automotive manufacturers run on our SparK Platform, alongside 6,000+ dealerships across the continent.
/p pWe move fast, we think big, and AI is at the core of everything we do — not as a buzzword, but as the engine behind every product decision we make.
We're building a team of people who are genuinely curious about AI, who experiment with it, push it, and find new ways to use it to solve real problems.
/p pIf you want to be at the forefront of one of the world's largest industries going through a full AI revolution, and you're excited to help drive it, this is where you want to be.
/p pWe're looking for a Customer Success Manager to join our Customer Success team in Milan.
/p h3The role /h3 pThe Customer Success Manager role will cover a wide range of customer support and strategic tasks, working closely with clients and our wider Sales team.
The Customer Success Manager will: /p ul liBe the first and main point of reference for dealers and guide them once the contract has been signed /li liSupport customers in defining and executing their digital strategy /li liEngage with clients at all levels and lead all client engagements /li liCollaborate closely with Sales to support pilot customers, renewals,



and expansion opportunities /li liEvaluate dealer performance — including website quality, stock imagery, adoption of new features, and overall digital presence /li liPropose lead-generating campaigns based on best practices and top-performing customer benchmarks /li liDevelop testimonial strategies in partnership with the Sales team /li liConduct training sessions to educate customers on product features, functionalities, and updates /li liShare insights into industry best practices to enhance customers' ability to get maximum value from our solutions /li liLiaise with Content Editors to keep training content up to date and continuously improve processes /li /ul pOur ideal Customer Success Manager will have a background within an Automotive Dealership environment and a strong customer-oriented approach.
As well as: /p ul liNative level of Italian and fluent English /li liAbility to work in a busy,



fast-paced environment /li liOutstanding customer service and relationship management skills /li liTech-savvy with a digital mindset /li liGreat communication and presentation skills /li liGenuine curiosity about AI and enthusiasm for experimenting with new tools /li /ul h3Work pattern and location /h3 ul liFull time, Permanent /li liMonday to Friday /li liHybrid working pattern (10 days SW per month) /li liOffice based in Milan, near Lambrate /li liContratto indeterminato (ccnl commercio) /li liRAL: ranging between 30k - 35k (depending on experience) /li liVariable commission planMeal vouchers (for each day worked) /li liFood canteen onsite, with free coffees /li liBi-monthly collaboration days, with free breakfast in the office /li liCompany benefits including discounts on famous brands /li liInternal training paths and support with external education /li liDiverse and dynamic environment, with plenty of opportunity to grow and make an impact /li /ul h3What you can expect from the recruitment process /h3 ol liHR interview — AI fluency assessment /li liHiring Manager interview /li liPeer interview / skills assessment /li liC-level interview /li /ol pMotorK is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any kind.
Our company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions at MotorK are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion or belief, age, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
/p /p #J-*****-Ljbffr

📌 Customer Success Manager - Automotive Industry (Milano)
🏢 MotorK
📍 Milano