Company DescriptionMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years.
Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization andCompliance; Parts and Accessories Sales Performance; and Consumer Engagement.With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customersJob Description40 hours per week, Monday–FridayTurin, ItalyAre you passionate about the automotive industry?
Do you enjoy coordinating complex processes, building strong stakeholder relationships, and ensuring excellent customer support?
MSX has the opportunity for you!
MSX is looking for a proactive and detail-oriented Parts Dealer Support Consultant to join our team in Turin.As a Parts Dealer Support Consultant, you will support the end?to?end spare parts order management process, ensuring customer needs are met efficiently and on time.Your key responsibilities will include:Managing orders from receipt through shipment and invoicingMonitoring order status and resolving issues that may cause delaysCollaborating with Planning, Procurement, Distribution, and Sales teamsSupporting dealers, customers,



and internal stakeholders with parts?related requestsManaging your customer portfolio and ensuring high service levelsWe are looking for a customer?focused professional with strong organizational and communication skills who thrives in a fast?paced international environment.You will also have:Bachelor's degreeFluent Italian and English language skillsGood knowledge of Microsoft Office applicationsStrong attention to detail and ability to prioritize tasksProblem?solving mindset and team?oriented approachExcellent communication and relationship?building skillsPrevious experience in Customer Support, Order Management, or a similar role is an advantageWillingness to learn and develop professionallyAdditional Information: At MSX, our employees are the driving force behind our success.
We are committed to creating an inclusive and supportive workplace where our people can grow and thrive.You can enjoy:Competitive salaryCompany laptop and phoneCareer development opportunities in an international environmentSupportive and collaborative team cultureWorking Pattern 40 hours per week Monday – Friday Turin, ItalyMSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status.
As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
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📌 Parts Dealer Support Consultant (Milano)
🏢 Msx International
📍 Milano