In this role you will support governance, performance monitoring, and continuous improvement of IT service providers within Digital Service Operations.
You will collaborate with IT leaders, Procurement, and cross?functional teams to ensure service delivery aligns with contracts and standards.
You will also assist the PMO with coordinating IT initiatives and project execution in a global healthcare setting.
This is a chance to grow expertise in IT vendor management and governance while contributing to digital operations and patient?focused outcomes.Innovative cultureGlobal corporation with collegial vibeInclusive work environmentCompetitive compensation rangeMonitor vendor and internal partner performance against SLAs, OLAs, and KPIs; maintain dashboards andreportsCollect and consolidate performance data; analyze trends and risks; prepare executive summariesSupport governance meetings,



track actions and follow-ups; ensure cross?functionalalignmentDevelop understanding of contracts and compliance; assist audit preparationSupport risk identification and continuous improvement of monitoring processesAssist PMO activities including planning, tracking, documentation, and meeting coordination1–3 years in IT vendor management, procurement, or PMO supportUnderstanding of vendor management, IT service delivery, and performance management conceptsFamiliarity with SLAs, KPIs, OLAs, and governance processesStrong analytical and reporting capabilitiesProficiency with Microsoft Excel and PowerPoint; reporting/visualizationexperience a plusFamiliarity with project management methodologies is advantageousIn this role you will support governance, performance monitoring, and continuous improvement of IT service providers within Digital Service ...#J-*****-Ljbffr

📌 It Vendor Performance & Pmo Analyst (Bardi)
🏢 Experteer Italy
📍 Bardi