Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
It comes from our belief that life is richer when we truly connect to the people and the world around us.
A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan's Fashion District.
Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.
Four Seasons Hotel Milan is currently looking for candidates interested in a 6-month internship opportunity within the Concierge Department.
During the internship, the trainee will have the opportunity to:
Welcome guests and support them during arrival and departure procedures, collaborating with the Front Desk on Guest Services check-in and check-out activities
Assist colleagues with luggage handling and escort guests to their rooms, ensuring high service standards and attention to detail
Support the Concierge team in managing guest requests, providing information,



handling reservations (restaurants, transfers, activities), and delivering personalized assistance
Collaborate with internal departments (housekeeping, room service, maintenance) to ensure timely and effective responses to guest needs
Develop communication, organizational, and customer care skills in a dynamic and international environment
Become familiar with brand standards and service expectations, contributing to an excellent guest experience
The internship aims to develop professionalism, attention to detail, and a strong guest-oriented mindset, providing a first hands-on experience in the luxury hospitality sector.
Service passion about delivering true genuine guest experiences
Reading, writing and oral proficiency in the Italian and English language
Excellent Training and Development opportunities
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
All candidates must possess legal right to work in Italy at the time of application.

📌 Facilities Assistant (Milano)
🏢 Four Seasons Hotel Milano
📍 Milano