Opentext - The Information CompanyOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture.
As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.AI-First.
Future-Driven.
Human-Centered.At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers.
We are hiring talent AI can't replace to help us shape the future of information management.Sales Development Representative (SDR)OpportunityOpenText has developed global Centres of Excellence for Sales Development to support best in class cloud software technology and solutions.
You will be part of a social, high performing team that collaborates with peers to attract and qualify prospects evaluating the purchase of OpenText solutions.
The successful incumbent will be comfortable cold calling, cold emailing, and engaging via social media and video.
It is important to have a strong understanding of B2B lead generation and business development.
This quota?carrying role offers a strong introduction and foundation for a future role in Sales, pre?sales, solution consultancy or leadership within a global software organization.Outbound prospectingSupport outbound activity including cold calling, emailing,



and social outreach into target accountsWork alongside Account Executives to engage prospective customers and introduce OpenText solutionsInbound lead developmentFollow up and qualify inbound leads generated through campaigns and marketing activityBuild understanding of customer needs and pass qualified opportunities to Account ExecutivesOpportunity progressionSupport early?stage opportunities in partnership with Account Executives and Solution ConsultantsMaintain engagement with prospects and help move opportunities through initial stagesProspecting activityBuild customer relationships through consistent outreach activity across phone, email and social channelsIdentify contacts and maintain accurate data using Salesforce and research toolsTrack and manage all lead generation activity within Salesforce and Outreach using approved tools and processesProvide regular updates on activity and pipeline contributionQualify leads using defined criteria and aligned prospecting processesWhat It Takes to ExcelAbility to achieve activity and performance targetsStrong communication skills with the ability to engage and build rapport with prospectsAbility to work independently and as part of a teamPositive, proactive approach to prospecting and learningAbility to adapt in a fast?paced environmentGood organisational and time management skillsGoal?oriented mindset with attention to detailWillingness to learn and develop within a sales environmentExperience with CRM tools such as Salesforce is beneficial but not essentialLanguage requirement: The role supports clients/employees in North America and Europe and requires fluency in French & English.OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws.
Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR.
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📌 Enterprise Sdr - Italy (Milano)
🏢 Opentext
📍 Milano