The Construction Machinery Department in Italy is looking for a Service Area Manager to provide technical support to the Italian dealer network, reporting directly to the Service Manager. The successful candidate will play a key role in strengthening dealer performance, supporting after-sales activities, and contributing to the continuous improvement of Kubota's Construction Machinery products and services. Key Responsibilities * Promote and support the implementation of Kubota's after-sales service strategies across the dealer network. * Provide technical assistance and guidance to Italian dealers and their service teams on the Construction Machinery product range. * Act as the primary interface between dealers and Kubota factories for technical matters and escalations. * Visit assigned dealers regularly to assess service performance, share technical expertise, and provide on-site support when required. * Support dealers in diagnosing and resolving complex technical issues, both remotely and in the field. * Collect, analyze, and report product quality and reliability issues, preparing statistics and technical reports for internal stakeholders and factories. * Monitor service activities and contribute to continuous improvement initiatives aimed at enhancing customer satisfaction. * Collaborate closely with other members of the Service Department, sharing knowledge, best practices, and field experience.



* Deliver technical training sessions and support the development of dealer service staff competencies when needed. Requirements * Technical background in Mechanical, Electrical, Hydraulic, or Construction Equipment Engineering. * Strong knowledge and hands?on experience with electrical and hydraulic systems; experience with earthmoving or construction machinery is highly preferred. * Previous experience in a similar after-sales, technical support, or service management role. * Proven experience in dealer support and dealer network management. * Fluent in Italian and English, both written and spoken. * Proficient in Microsoft Office applications (Word, Excel, PowerPoint). * Strong communication, problem?solving, and decision?making skills. * Team?oriented mindset with the ability to collaborate effectively across departments. * Ability and willingness to share technical knowledge; previous training delivery experience would be considered an asset. * Availability to travel frequently within Italy and occasionally across Europe, including extended travel periods when required. What We Are Looking For We are seeking a proactive, customer?focused professional with a strong technical background and a passion for supporting dealer networks and driving service excellence. The ideal candidate combines technical expertise with excellent interpersonal skills and thrives in a dynamic international environment. #J-*****-Ljbffr

📌 Area Service Manager Northern Italy (Milano)
🏢 Kubota Holdings Europe
📍 Milano