Hybrid – Bollate (Milano), 2 days a week in the office

Sebbene l'esperienza competente e le qualifiche siano fondamentali per questo ruolo, si assicuri di verificare di possedere le soft skill preferenziali, se richieste, prima di candidarsi.

Ready to Make an Impact?

This is a permanent role with strong local responsibility and high visibility within a global organization. You will play a key role ensuring that external cybersecurity providers deliver high-quality, scalable, and efficient SOC services across multiple regions.

This position is ideal for someone who excels in vendor strategy, service governance, and cybersecurity procurement , rather than hands-on SOC operations.

What You Will Do

Leading Security Operations Center (SOC) functions in a multinational environment.

Stakeholder & Global Coordination

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- Act as the main interface between internal stakeholders and external SOC cybersecurity providers.

- Collaborate with global security, IT, risk, and procurement teams.

- Provide strategic reporting and insights to senior leadership based on vendor performance and service outcomes

KPI Definition & Performance Management

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- Define and implement KPIs and success metrics that SOC providers must meet, aligned with business and security objectives.

- Establish performance dashboards and reporting models to track vendor effectiveness and service quality.

- Challenge providers on delivery, driving continuous improvement and accountability .

Global SLA Governance

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- Oversee and govern SLAs delivered by SOC and cybersecurity providers across multiple sites globally.





- Ensure consistency, scalability, and quality of services across regions (including remote service delivery models).

- Manage escalations at a strategic level, ensuring issues are resolved efficiently and improvements are implemented.

- Ensure that all externally delivered SOC services meet organizational standards, regulatory requirements, and security strategy.

- Drive service maturity by working closely with vendors to enhance detection, response, and resilience capabilities.

- Align vendor services with evolving threats, risk landscape, and global security roadmap.

Other:

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- Lead technical bid processes (RFP/RFI/RFQ) for SOC and cybersecurity services, ensuring the organization is strongly positioned when onboarding new providers.

- Define evaluation criteria, technical requirements, and governance frameworks for selecting cybersecurity vendors.

- Support market consultations and vendor benchmarking to continuously optimize the SOC provider ecosystem.

What We’re Looking For

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- Strong experience in vendor management, SLAs, and managed security services (MSSP/SOC) .

- Proven track record in running technical bids (RFPs) and vendor selection processes .





- Experience defining KPIs, performance frameworks, and governance models .

- Good understanding of cybersecurity operations and incident response , without necessarily being hands-on.

- Ability to operate in a global, cross-functional environment with high stakeholder exposure.

What You Bring

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- Bachelor’s degree in Computer Science, Cybersecurity, or a related field.

- 8–10 years of experience leading SOC operations in complex or multinational environments.

- Proven experience with SIEM solutions (Splunk, Sentinel, Chronicle),

- EDR platforms (CrowdStrike, Microsoft Defender), and SOAR technologies.

- Strong background in Identity and Access Management (IAM) strategies for large user populations.

- Solid project management skills, including experience in large‑scale technology migrations.

- Relevant cybersecurity certifications (CISSP, CISM, or equivalent).

- Excellent English communication skills, both written and spoken.

- Strong leadership, ownership, and the ability to influence teams and stakeholders.

What You Will Gain

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- Competitive salary + bonus and benefits package.

- Hybrid model (2 days a week in Bollate, Milano ).

- Extended parental and co-parental leave.

- Access to a global learning platform and free language training (24 languages).

- Comprehensive wellness programs focused on physical and mental health. xysqume

- The opportunity to join a team committed to innovation, sustainability, and scientific excellence.

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📌 Global Security Operations Center (SOC) Lead – Vendor Governance (Milano)
🏢 Matchtech
📍 Milano