ph3Your Mission: /h3pAs an Account Manager in the City Development team, you will take full strategic and operational ownership of a regional cluster of cities.
You will be the single point of accountability for their growth: deciding where we expand, which partners we bring onto the platform, how we fix the fundamentals of the user experience- all the way to handing over a mature, profitable, market-leading city.
/ph3Own your focus cities end-to-end: /h3ulliCoverage Maps: drive expansion decisions and coordinate with Operations on decisions to improve the presence in your cities.
/liliContent: set partner acquisition priorities, own pipeline execution, manage Grow your cities' top partners.
/liliFix the Basics: directly drive partner uptime improvement through targeted outreach, menu quality and CTDP optimization, and review AVR/shrinking thresholds to prevent content reductions triggered by ops tools.
/liliAffordability: own and execute the city-level promotional plan with city top partners.
/liliReporting: own the city-level Weekly Business Review.
/li /ulh3What success looks like: /h3ulliPromotional presence in your cities- work with your top partners to execute appealing promotions.
/liliFocus on growing your priority cities.
/li /ulh3What you will bring to the ride: /h3ulliOwnership drive: a proven bias for action and a track record of hitting ambitious targets without supervision - you treat your territory like your own company.
/liliAnalytical power: you translate complex data (share, funnel, unit economics) into a prioritized action plan, and you are fluent in marketplace metrics such as GMV, contribution margin, fail rate, uptime, and conversion.
/liliStrategic prioritization: you know how to concentrate scarce resources where they compound - choosing which cities, partners, and levers to attack first.
/liliCross-functional influence: experience mobilizing Operations,



Sales, Marketing, and account teams that do not report to you, and coaching more junior colleagues to execute your playbooks.
/liliCommercial and negotiation skills: proven success managing partners and negotiating commercial terms, ideally in a marketplace, retail, FMCG, or food-delivery environment.
/liliOrganizational excellence: you juggle multiple cities, cycles, and stakeholders while keeping every detail polished and every deadline met.
/liliAdaptability: a genuine 'GAS' attitude and the ability to thrive in a fast-paced, constantly evolving, non-vanilla environment.
/liliLanguages mobility: fluent Italian and professional English, with availability to travel regularly across your region for city and partner visits.
/li /ulh3Nice to have /h3ulliProficiency in Looker (or similar BI tools) and SQL for data exploration and business analysis.
/liliHands-on experience with Salesforce for pipeline and account management.
/liliDeep knowledge of the local market dynamics of Italian small and medium cities.
/liliPrevious experience in city launch, territory expansion.
/li /ulh3What the ride will bring to you: /h3ulliAn enticing equity plan that lets you own a piece of the action.
/liliTop-notch private health insurance to keep you at your peak.
/liliMonthly Glovo credit to satisfy your cravings!
/liliExtra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
/liliEnhanced parental leave,



and office-based nursery.
/liliOnline therapy and wellbeing benefits to ensure your mental well-being.
/li /ulpAt Glovo, your success is defined by both results and behaviors.
We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate.
What you achieve matters and how you achieve it defines us.
Together, they move the business forward and deliver great experiences.
Learn more about our Leadership Principles here .
/ppHere at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture.
We know that the best ideas come from a mashup of brilliant diverse minds.
This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU.
We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
/ppFeel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
/ppSo, ready to take the wheel and make this the ride of your life?
/ppDelve into our culture by taking a peek at our Instagram and check out our LinkedIn and website !
/ppAt Glovo, your success is defined by both results and behaviors.
We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate.
What you achieve matters and how you achieve it defines us.
Together, they move the business forward and deliver great experiences.
Learn more about our Leadership Principles here .
/ppHere at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture.
We know that th /p /p #J-*****-Ljbffr

📌 Account Manager S&M Cities Italy (Milano)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Milano