Job Description:
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We are seeking a detail-oriented and service-driven Customer Support Specialist to assist clients within the travel industry . This role is ideal for individuals who enjoy helping others, communicating clearly, and working in a flexible, customer-focused environment.

In this position, you will support customers with travel-related inquiries, provide guidance throughout the booking process, and help deliver a smooth and positive experience.

Key Responsibilities:

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- Respond to customer inquiries via phone and email

- Assist clients with travel questions, reservations, and general support

- Provide accurate information about destinations, policies, and procedures

- Deliver professional, friendly, and consistent customer service





- Follow company standards and operational guidelines

- Maintain clear documentation of customer interactions

Qualifications:

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- Strong communication and customer service skills

- Previous customer service experience preferred but not required

- Ability to work independently and manage time effectively

- Comfortable using computers, email, and online tools

- Detail-oriented with a solution-focused mindset xysqume

- Interest in the travel industry is a plus

What We Offer:

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- Flexible scheduling (tempo parziale or full time)

- Training and ongoing support

- Growth opportunities within the travel industry

- Collaborative and supportive team environment

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Per questa posizione sono disponibili opzioni di lavoro da remoto/a casa.

📌 Customer Support Specialist/Travel (Flexible Schedule) (Firenze)
🏢 Hjbtravels
📍 Firenze