YOUR RESPONSIBILITIES
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- Lead and oversee the Customer Quality & Methods team, ensuring alignment with the company’s strategic quality objectives

- Design and implement long-term strategies aimed at enhancing customer satisfaction and product quality

- Systematically monitor and evaluate customer feedback to identify recurring issues and drive continuous improvement initiative

- Build and maintain strong relationships with key customers to understand their expectations and proactively foster quality enhancements

- Champion the application of advanced quality tools and methodologies, including FMEA, 8D, Six Sigma, and Statistical Process Control (SPC)

- Support root cause analysis and the development of effective corrective and preventive actions

- Provide training, coaching, and ongoing support to team members on quality principles and customer engagement best practices

- Facilitate cross-functional collaboration to resolve quality-related challenges and optimize internal processes





YOUR QUALIFICATIONS & SKILLS

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- Master’s degree in Electrical Engineering or related field

- Strong leadership skills with proven experience in managing and developing teams

- Several years of experience in customer quality management, including the implementation and application of quality methodologies

- Analytical mindset with the ability to interpret data and drive performance-based decisions

- Results-oriented, with a proactive and structured approach to problem-solving and process xysqume improvement

- Fluent in English and Italian; proficiency in additional languages is an advantage

OUR COMMITMENT

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- Innovative work environment in a young, dynamic team

- High-tech projects in the future-proof sector of e-mobility

- Opportunities for advancement in a growing company

- A wide range of further training opportunities

- Attractive premio system and performance-related pay

- Additional company benefits

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📌 Team Manager Customer Quality & Methods (m/f/d) (Bolzano)
🏢 alpitronic Americas
📍 Bolzano