MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years.
Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
We're looking for an experienced automotive diagnostic specialist to support dealerships and repairers with
complex vehicle issue
s
You'll be the escalation point when others can't fix it — helping reduce downtime and delive
r first-time-right repai
r
s.
What you'll
do:Support dealerships and repaire
rs on-site and remot
elyDiagnose and resol
ve complex electrical, electronic, and drivability fau
ltsUse OEM tools (e.
g.
wiTECH, Diag
BOX) for diagnostics, flashing, and parameterizat
ionIdenti
fy root cau
ses using wiring diagrams and technical documentat
ionSupport bo




th individual cases and wider technical issues across fle
etsCreate cle
ar technical reports and case upda
tesCoach technicians and provi
de hands-on guida
nceFeed recurring issues into continuous improvem
ent
What you br
ing:Strong experience
in automotive diagnostics / technical support / workshop or field ser
viceProven ability to
fix complex electrical/electronic fa
ultsHands-on use
of OEM diagnostic t
oolsConfidence read
ing wiring diagrams and technical documenta
tionExperience working with workshops, engineering, or technical t
eamsAbility to support and guide technic
iansPrefe
rred: experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support backgr
ound
Technical know
ledgeModern vehicle syst
ems: powertrain, ADAS, body electr
onicsNetwo
rks: CAN / LIN / Fl
exRayDiagnostic meth
ods: root cause analysis, guided diagnostics, fla
shing
La
nguageWorking proficiency in English required (written and s
poken)
Additional infor
mation:CCNL Applicabile: Contratto del Commercio Terziario e Distribuzione Servizi, Li
vello 2RAL .
000 EUR

📌 Automotive Flying Doctor (Diagnostic Technician) (Italia)
🏢 Msx International
📍 Italia