Are you a Italian speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated Italian-speaking Solutions Consultant to join one of the fastest growing and innovative digital solution providers in Greece! In this role, you'll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction.

If you're ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we've got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free.

Key Responsibilities * Handle customer inquiries for Italian speaking customers via Inbound calls, Email and Chats. * Resolve complaints professionally to maintain high customer satisfaction * Troubleshoot security-related issues, including account access, threats, vulnerabilities,



and software problems * Accurately document all customer interactions in the CRM system * Collaborate with internal teams to improve product support and customer service processes Requirements * Native-level fluency in Italian (both written and spoken) is essential * A minimum English proficiency of B2 is required * Strong communication and problem-solving skills * Comfortable using computers and willing to learn new software tools * Ability to work in a team-oriented environment * Willingness to relocate and live in Greece Benefits * Competitive Monthly Salary, * 2 Extra Salaries per year, in the form of a 13th and 14th Salary * Monthly Performance Premio, rewarding you for your dedication * Fully Paid Relocation: Flight, Transfer & Hotel Included * Continuous support during and before your relocation to Greece * Stable career development opportunities within a multinational conglomerate * Fully Paid Training, * Health Insurance, * And Much More. #J-18808-Ljbffr

📌 Italian Customer Care for Cybersecurity Tech Giant | Work from Athens, Greece (Italia)
🏢 Mercier Consultancy MD
📍 Italia