ph3FTC Program Manager, SWA, EU SWA OPS First Mile Integration /h3pLocation: Milano, LOM, IT. This full‑time, on‑site position offers great opportunities for career growth. /ph3Job Summary /h3pOur team is building the next $1bn initiative in e‑com shipping, creating a new business that transforms how customers are served worldwide. You will join the First Mile team, driving large, cross‑functional programs and translating strategic objectives into operational excellence. /ph3Key Responsibilities /h3ulliLead operational programs for Amazon Shipping and partner with AMZL/ATS operations and business teams. /liliMonitor weekly First Mile qualitative and cost KPIs reported in SWA and AMZL WBR. /liliCollaborate with AMZL/ATS/Commercial and Customer Support teams to improve processes and performance. /liliOwn ops readiness documents, defining problem statements and impact assessments. /liliDrive launch, implementation, and scale‑up activities before handing over to operations as a BAU task set. /li /ulh3Basic Qualifications /h3ulliIntermediate Excel skills (pivot tables, charts, lookups, formulas, data cleansing, array formulas).



/liliStrong customer focus and professional demeanor. /liliOrganizational skill and operations mindset. /liliAbility to thrive in a fast‑paced, rapidly‑changing environment. /liliStrong work ethic driven by a desire to exceed expectations. /liliExperience leading and interacting with cross‑functional teams. /liliAbility to manage multiple tasks simultaneously. /liliStrong presentation skills. /liliAbility to travel within the EU. /liliFluent in written and spoken English. /liliProficiency with Microsoft Excel. /li /ulh3Preferred Qualifications /h3ulliKnowledge of Lean principles and DMAIC methodology. /liliExperience with MS Access and SQL. /liliExperience in requirement gathering and creating detailed requirement documents. /li /ulh3Equal Opportunity Employer /h3pAmazon is an equal opportunities employer. We make recruiting decisions based on your experience and skills, valuing diversity and inclusive culture. /ph3Salary /h3pMilan, ITA – 33,500.00EUR annually. /p /p #J-18808-Ljbffr

📌 FTC Program Manager, SWA, EU SWA OPS First Mile & Integration at Amazon Web Services (Milano)
🏢 Amazon Web Services
📍 Milano