ppFetcherr builds responsible AI that transforms market complexity into measurable profit growth. At the core of the company is the Market Model – a proprietary AI‑powered model delivering accurate, granular demand predictions with 96% forecast accuracy and real‑time decision intelligence for commercial teams. Built on a glass‑box architecture, it uses market data – not personal data – with full transparency into logic and outcomes. First deployed in global aviation, the technology is industry‑agnostic and scales across volatile markets. Fetcherr delivers a consistent average profit uplift of 7%, with corporate partners including Delta, Virgin Atlantic, WestJet, Viva, and Azul. While Fetcherr initially focused on the airline industry, the company is now expanding into additional verticals, bringing its dynamic AI‑driven optimization capabilities to new industries such as travel, mobility, retail, e‑commerce, and beyond. /p pWe’re seeking a highly motivated and client‑focused Account Director to manage strategic relationships with key customers across multiple verticals. This individual will serve as the primary point of contact for assigned accounts, ensuring: /p ul liExceptional client satisfaction. /li liCommercial performance. /li liAlignment between Fetcherr’s product suite and each client’s business objectives. /li /ul pThis role is based in Genoa, Italy, with remote flexibility, and will work closely with global clients and internal teams. /p h3Key Responsibilities /h3 ul liServe as the day‑to‑day contact for strategic clients, managing relationships and ensuring high levels of satisfaction and engagement.



/li liUnderstand client needs and business goals, and translate them into actionable plans that align with Fetcherr’s capabilities. /li liOwn execution of client initiatives and projects, ensuring action items are driven to completion, stakeholders remain aligned, and commitments are delivered on time. /li liProactively identify opportunities to drive additional value for the client through product adoption, feature utilization, and cross‑sell initiatives. /li liSupport contract renewals and commercial discussions, working closely with internal stakeholders to deliver mutually beneficial outcomes. /li liCoordinate with internal teams (Product, Program, Tech, Support, and Data Science) to ensure successful solution delivery and issue resolution. /li liMonitor client performance metrics, analyze trends, and provide insights and recommendations for continuous improvement. /li liRepresent the client’s voice internally to influence product development and service enhancements. /li liWillingness to travel for client meetings, QBRs, or industry events. /li /ul h3Requirements /h3 ul li10 years of experience in a client‑facing commercial role ideally involving customer success, account management, or strategic partnerships.



/li liStrong execution skills with a demonstrated ability to drive complex initiatives from planning through delivery in a cross‑functional environment. /li liProven track record of getting things done, managing multiple stakeholders, and ensuring accountability across teams. /li liStrong interpersonal and relationship management skills with the ability to interact confidently at multiple organizational levels. /li liExcellent communication skills, both verbal and written, including the ability to present effectively to senior stakeholders. /li liAnalytical thinker with the ability to derive insights from data and drive strategic conversations. /li liSelf‑starter with the ability to manage multiple priorities in a fast‑paced, dynamic environment. /li liBachelor’s degree in Business, Economics, Aviation Management, or a related field. A Master’s degree is a plus. /li liExperience in ferry, cruises, container shipping, logistics – is a strong advantage. /li liExperience working with enterprise clients – advantage. /li /ul h3What Fetcherr Offers /h3 ul liCompetitive salary and performance‑based incentives. /li liA comprehensive benefits package, including professional development opportunities. /li liThe opportunity to work with cutting‑edge AI technology across multiple industries. /li liFlexible work options, including remote opportunities. /li liA collaborative and inclusive workplace culture. /li /ul pJoin Fetcherr and help shape the future of airline revenue management through innovation and partnership. /p /p #J-18808-Ljbffr

📌 Account Director (Genova)
🏢 Fetcherr
📍 Genova