Job description

MISSION
AMI sales assistant is the brand's ambassador in-store. He is responsible for customer service in the store while complying with retail process.

- Welcoming clients in store in compliance with AMI’s spirit of service

- Advises customers, offers looks and additional products to give the client a AMI look.

- Development of customer loyalty and customer file. Sales assistant should as well develop their own personal file.

- Follow-up on clients, ensure CRM emails are sent after a visit

- Monitoring of personal KPI's as well as those of the store

- Direct reporting to the store manager and to the assistant store manager

- Respects the application of retail processes in the store

- Ensures customer service meets AMI in-store service standards to guarantee the best service

- Participate in stock management: deliveries, loans, defectives, transfers, cycle counting ...

- Ensures that the store is clean and well organized : product presentation, folding,



cleanliness, storage, etc.

- Actively participates in the store's VM implementations and rotations.

- Cashing and management of cashier tools

Job requirements

- Experience in luxury sales and/or designer clothing and familiar with sales techniques.

- Curious and willing to dedicate yourself to a new project.

- Smiling, dynamic, involved, and excellent interpersonal skills.

- Mastering customer service skills and demonstrating ability to foster a customer-service spirit.

- Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.

- A second language would be appreciated.

Start date : Beginning ASAP - Location : Rinascente Milano

#LI-NC1

All done!

Your application has been successfully submitted!

Other jobs

📌 Permanent Contract - Addetto/a Alle Vendite / Sales Assistant - MILAN (Milano)
🏢 Azienda Leader
📍 Milano