Position

full-time collections representative in our student‑loan servicing department, working onsite at the augusta, ga office.

Compensation

base salary $16 hour (based on collections experience) plus generous bonus opportunities.

Training & Production Schedule

2 weeks training, 4 weeks nesting – monday to friday, 8 am-5 pm mst.

Production

monday-friday, 4 days 8 am-5 pm and 1 day 10 am-7 pm.

Responsibilities

- call consumers to secure payments on past-due student‑loan accounts
- ensure compliance with company policies and local, state and federal collections laws
- maintain accurate information exchange over the phone
- stay stationary at the workstation for 95% of the time

Qualifications

- high school diploma or equivalent
- access to high-speed internet (required)
- knowledge of fdcpa preferred




- professional phone etiquette and strong negotiating skills
- positive attitude, problem-solving ability and multitasking
- willingness to maintain confidentiality

Work Conditions

- office environment, indoor, moderate noise level
- little to no travel required
- ability to perform essential functions with or without reasonable accommodation

Benefits

- paid training
- team-oriented work environment
- growth opportunities
- generous premio program
- comprehensive medical, dental and vision insurance
- 401(k) retirement plan with employer matching
- paid time off and paid holidays

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📌 Onsite collections representative (Augusta)
🏢 TSI - Transworld Systems
📍 Augusta