Customer Service Agent – Slovenian Speaker
Sofia, Bulgaria (On-site) | Full-time

Are you a Slovenian speaker with strong communication skills and English at the B2 level? Join an international customer support team in Sofia and grow your career in a stable, supportive, and multicultural environment.

Role Overview

As a Customer Service Agent, you will support Slovenian-speaking customers across multiple communication channels, delivering professional service and ensuring an excellent customer experience.

Key Responsibilities

- Handle inbound customer inquiries via phone, email, and chat

- Provide accurate and clear information about products and services

- Resolve customer issues efficiently and professionally

- Maintain high levels of customer satisfaction

- Follow internal policies, procedures,



and quality standards

Working Schedule

- Monday to Saturday: 09:00 – 23:00

- Sunday: 10:00 – 19:00

- Rotational shifts within these hours

Salary and Benefits

- Gross monthly salary: €1,900

- Full on-site training and ongoing support

- Modern office environment in Sofia

- Multilingual and international team

- Career growth and internal mobility opportunities

Requirements

- Slovenian: fluent/native

- English: B2 level

- Excellent communication and customer-focused skills

- Ability to work on-site in Sofia

- Flexibility to work rotational shifts

📌 Customer Service Agent Slovenian Speaker (Trieste)
🏢 Azienda riconosciuta
📍 Trieste