**Description Overview**:
**Scope of the Role**:
Commercial Policy Management
- Validate new commercial policy setups for proper functionality. Upload and link policies to order templates for each cycle and during changes. Update any promo changes from CS&I; in commercial policies and sales folders CRM Management (Salesforce)
- Advanced knowledge of Salesforce CRM, including data management, reporting, and template uploads.
- Perform SAP master data checks and collaborate with relevant teams to ensure orders are processed correctly.
- Upload Salesforce templates provided by Sales with targets per sales rep by KPI. Maintain customer-to-sales rep linkage and update changes as provided by Sales. Upload visibility campaign status using Salesforce templates from CS&I.;
- Work closely with Master Data teams to update and maintain accurate information in SAP and Salesforce according to evolving business requirements.
- Interact and provide support to sales users for issue resolution, in collaboration with all business teams to provide a solution. Reporting Analysis
- Update and share reports or create new ones (quota, loyalty, BOM, brands, DESC segments, categories). Upload survey data (DVRP, manager feedback, store checks)



using templates from CS&I; and Sales.
- Basic Sales Analysis: agent performance, commissions, target achievement (Sell-In Premio), point-of-sale tracking, average order analysis.
- Collaborate with the sales team to identify opportunities for improvement and optimization of sales reporting processes.
- Manage and maintain sales databases, ensuring accuracy and completeness of information. Training and Support
- Provide training and support to Sales rep. Ensure that they are equipped to use the tools effectively and efficiently. Compliance & Alignment: - Confirm commercial policy uploads align with country business management. Coordinate SAP master data updates until BOM interface capability is implemented **Experience Required**: - Previous experience of about 3/4 years in analytical roles, preferably in sales.
- Degree in Management Engineering, Economics, Statistics
- Fluent in English and Italian
- Excellent knowledge of data analysis tools (e.g., Excel, Power BI)
- Strong knowledge of CRM systems (e.g., Salesforce, Dynamics 365)
- Analytical skills for data interpretation and reporting

📌 CRM Country Coordinator (Roma)
🏢 Perrigo
📍 Roma