ph3Overview /h3 pThe Oberalp Group is a management‑driven family business – a house of brands that creates high‑quality technical mountaineering products. We have six own brands (Salewa, Dynafit, Pomoca, Wild Country, Evolv, and LaMunt). As an exclusive partner of other brands in the sports sector we offer our entire know‑how in communication, sales, and image building. We are a team of more than 1,000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak. Customer Operations manages B2B clients with an end‑to‑end approach, from order entry to after‑sales service, ensuring a smooth and efficient customer experience. /p h3Tasks Responsibilities /h3 ul liManage and process sales orders in the ERP system, ensuring timely and accurate deliveries (quantity quality). /li liAct as the main daily contact for clients and sales teams (pre‑ and post‑sales). /li liCoordinate with logistics, credit management, and invoicing teams. /li liHandle customer inquiries, order status updates, and claims. /li liSupport sales activities: campaigns, offers, reporting, and analysis. /li liProvide support on tools and processes (ERP, B2B portal, EDI).



/li /ul h3Profile /h3 ul liExcellent French skills; very good English; Italian or German skills are a plus. /li liExperience in customer support, logistics, or administration of at least 2 years. /li liKnowledge of Microsoft Office (Excel). /li liStrong communication skills. /li liReliability, organization, and attention to detail. /li liPassion for sports is an advantage. /li /ul h3Workplace /h3 pBolzano, Italy /p h3Annual Gross Base Salary Range /h3 p32.000 € – 36.000 € + additional target premio of 5–10 % of base salary. /p h3Compensation Policy /h3 pCompensation for this role is based on skills, experience, qualifications, and job‑related responsibilities. We are committed to fair and equitable compensation practices. Pay decisions are made consistently across comparable roles and career levels, supporting our commitment to equal pay for substantially similar work. /p pbIf your experience and capabilities exceed the requirements outlined in the job description, we encourage you to apply. We are open to discussing a compensation package that appropriately reflects the value you can bring to the role. /b /p /p #J-18808-Ljbffr

📌 Customer Operations France (Bolzano)
🏢 Oberalp Group
📍 Bolzano