Questa posizione è in Indie Campers
Il processo di selezione sarà interamente gestito Indie Campers.
ABOUT US
Indie Campers è il leader globale dei viaggi in camper, gestendo una delle più grandi flotte di camper e RV al mondo. Con una presenza in crescita in Europa, Nord America e Oceania, siamo un'azienda in rapida espansione con la missione di rendere i viaggi più connessi, significativi e accessibili a tutti. Il City Lead svolge un ruolo vitale nel realizzare questa missione a livello locale garantendo operazioni in loco di alta qualità, coordinamento dei servizi seamless e un'esperienza orientata al cliente. Come leader sul posto, il City Lead guida l'eccellenza operativa, la performance del team e il percorso del cliente nella propria città, fungendo da ponte tra gli standard globali e l'esecuzione locale.
THE ROLE
Il City Lead supervisiona le operazioni quotidiane di un piccolo depot, eseguendo e coordinando tutti i workflow di noleggio a causa delle dimensioni ridotte del team e dell'assenza di unità specializzate (Servicing, RV Sales, Support). Questo ruolo è *****% pratico, garantendo un flusso operativo fluido, un servizio clienti eccellente, una documentazione accurata e una pronta disponibilità della flotta. Inoltre, il Junior City Lead riferisce al District Manager e si occupa del controllo dei costi all'interno del depot, includendo l'uso snello dei consumabili, la prevenzione delle spese inutili, la minimizzazione del rework e lo spendere disciplinato.
Key Responsibilities
Execute and coordinate all rental workflows: check-in, check-out, documentation, and system updates (Including cleaning and maintenance).
Track daily KPIs.
Promote ancillary products through value-based selling.
Conduct basic RV/van checks (battery, water systems, gas, lights, tyres).




Promptly elevate complex technical or mechanical problems to regional servicing teams.
Maintain complete accuracy of fleet status and readiness in the operational systems.
Coordinate daily shifts, priorities, and task allocation across the small team, including demonstrating SOPs and onboarding tasks for new hires.
Oversee the preparation and presentation of RVs for sales appointments.
Practical Requirements
Able to lift or move light-to-moderate items ****** kg) and able to stand, walk, and move across the depot for long periods.
Comfortable performing physical tasks as needed, lift or move light-to-moderate items ****** kg).
Comfortable working indoors and outdoors in varying weather conditions.
Flexible to work weekends, holidays, and peak periods, supporting urgent operational needs.
2 - 4 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing environments.
Strong hands-on operational capability, with the ability to step into daily depot workflows.
Ability to multitask, prioritise, and handle physical tasks during high-volume periods.
Flexibility to work extended shifts during peak seasons, ensuring operational continuity.
Driving License (Category B) required.
English proficiency (mandatory) and Italian (nice to have).
THE INDIE COMMITMENT!
Being part of a young, fast-growing and innovative company where you make a difference.
Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila.
Continuous training and coaching to develop the skills that matter to you.
Compensation package that includes Performance and Referral Bonuses.
Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania.
Are you ready to Go Indie?
#J-*****-Ljbffr

📌 Spontaneous Application| Rental Branch Supervisor (Bologna)
🏢 Altro
📍 Bologna