MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.

With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

We're looking for an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues

You'll be the escalation point when others can't fix it — helping reduce downtime and deliver first-time-right repair

s.
What you'll

- do: Support dealerships and repairers on-site and remot
- ely Diagnose and resolve complex electrical, electronic, and drivability fau
- lts Use OEM tools (e.g. wiTECH, DiagBOX) for diagnostics, flashing, and parameterizat
- ion Identify root causes using wiring diagrams and technical documentat
- ion Support both individual cases and wider technical issues across fle




- ets Create clear technical reports and case upda
- tes Coach technicians and provide hands-on guida
- nce Feed recurring issues into continuous improvem

ent
What you br

- ing: Strong experience in automotive diagnostics / technical support / workshop or field ser
- vice Proven ability to fix complex electrical/electronic fa
- ults Hands-on use of OEM diagnostic t
- ools Confidence reading wiring diagrams and technical documenta
- tion Experience working with workshops, engineering, or technical t
- eams Ability to support and guide technic
- ians Preferred: experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support backgr

ound
Technical know

- ledge Modern vehicle systems: powertrain, ADAS, body electr
- onics Networks: CAN / LIN / Fl
- ex RayDiagnostic methods: root cause analysis, guided diagnostics, fla

shing
La

- nguage Working proficiency in English required (written and s

poken)
Additional infor

- mation:CCNL Applicabile: Contratto del Commercio Terziario e Distribuzione Servizi, Li
- vello 2RAL 36.000-40.

000 EUR

📌 Automotive Flying Doctor (Diagnostic Technician) (Napoli)
🏢 Msx International
📍 Napoli