ph3Marketing Communications Manager – Mandarin Oriental Hotel Group – Cortina - Kurtinig, TRE, IT /h3pFull time, on site /ph3Role Summary /h3pAs Marketing Communications Manager at Mandarin Oriental Cristallo, Cortina (Pre-Opening) Are you a master of craft? Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the world's most luxurious hotels, resorts and residences, located in prime destinations across the globe, with a strong development pipeline. Renowned for creating some of the world's most sought-after properties, the Group delivers legendary service inspired by its Asian heritage while setting the benchmark for contemporary luxury hospitality. Mandarin Oriental Cristallo, Cortina is an upcoming luxury alpine resort set above the iconic mountain town of Cortina d'Ampezzo, in the heart of the UNESCO-listed Dolomites. Scheduled to open in Winter 2026, this landmark property will feature 83 elegantly appointed guestrooms and suites, many offering breathtaking views of the surrounding mountains. Blending the historic charm of the legendary Cristallo Hotel with Mandarin Oriental's legendary service and contemporary luxury, the resort will offer exceptional restaurants and bars, refined event spaces, and a world-class Spa Wellness sanctuary with extensive wellness facilities. Guests will enjoy an unparalleled alpine experience throughout the year, including skiing, hiking, mountain biking, climbing and wellness retreats, establishing the resort as one of Europe's most prestigious mountain destinations. /ph3Key Responsibilities /h3h3Pre-Opening Responsibilities /h3ulliSupport the development and implementation of the resort's pre-opening Marketing Communications strategy in collaboration with Mandarin Oriental Hotel Group Corporate Marketing Communications. /liliDevelop and execute launch campaigns to build awareness across domestic and international markets. /liliCreate the resort's marketing and PR collateral, including press kits, fact sheets, biographies, presentations and brand messaging. /liliEstablish relationships with key media, luxury travel publications, tourism boards, influencers and strategic partners. /liliCoordinate pre-opening media visits, influencer stays, familiarisation trips and launch events. /liliCollaborate closely with Sales, Revenue, Operations and Corporate teams to ensure a consistent and impactful market launch.



/liliSupport the planning and execution of the official opening and other high-profile promotional events. /li /ulh3Marketing Communications /h3ulliDevelop and implement integrated Marketing Communications strategies aligned with the resort's commercial objectives and Mandarin Oriental brand standards. /liliOversee the resort's public relations activities, media engagement and external communications. /liliProduce compelling marketing and PR content, including press releases, newsletters, speeches, presentations and promotional materials. /liliEnsure consistency in brand positioning, messaging, storytelling and tone of voice across all communication channels. /liliCollaborate with Digital Marketing to support website content, email marketing, CRM initiatives and social media campaigns. /liliMonitor campaign performance, media coverage and marketing KPIs, providing regular reporting and strategic recommendations. /li /ulh3Public Relations /h3ulliDevelop and maintain strong relationships with journalists, editors, influencers, tourism authorities and luxury brand partners. /liliCoordinate media enquiries, interviews, press visits, photography and video productions. /liliManage PR agencies and ensure alignment with Mandarin Oriental Hotel Group Corporate Communications. /liliSupport crisis communication activities when required, ensuring accurate and timely messaging. /li /ulh3Corporate Social Responsibility (CSR) /h3ulliDevelop and coordinate CSR initiatives aligned with Mandarin Oriental's sustainability commitments and community engagement objectives. /liliBuild partnerships with local organisations, charities and community stakeholders. /liliPromote CSR initiatives internally and externally to maximise awareness and engagement. /liliMonitor and report on CSR activities and their overall impact. /li /ulh3Events Partnerships /h3ulliPlan and execute marketing events, brand activations, PR initiatives, VIP experiences and community events. /liliManage event logistics, budgets, suppliers, guest lists and timelines. /liliCoordinate with internal departments and external partners to ensure flawless execution. /liliEvaluate event performance and identify opportunities for continuous improvement. /li /ulh3Brand Stakeholder Management /h3ulliEnsure all marketing and communications initiatives comply with Mandarin Oriental brand guidelines.



/liliCollaborate closely with Commercial, Operations, Revenue, Spa, Food Beverage and Corporate teams. /liliDevelop strategic partnerships that enhance brand visibility and guest engagement. /liliManage relationships with external agencies and suppliers to ensure quality, creativity and cost efficiency. /li /ulh3Qualifications Experience /h3ulliBachelor's degree in Marketing, Communications, Hospitality Management or a related field. /liliMinimum 5 years of experience in Marketing Communications within luxury hospitality, luxury lifestyle brands or premium consumer brands. /liliPrevious pre-opening experience is highly desirable. /liliProven expertise in integrated marketing, public relations, partnerships and brand communications. /liliStrong knowledge of luxury hospitality marketing trends and guest engagement strategies. /liliExcellent copywriting, storytelling and presentation skills. /liliExperience managing media relations, events, influencer collaborations and strategic partnerships. /liliStrong commercial awareness with analytical skills to evaluate campaign performance and marketing effectiveness. /liliExcellent project management, organisational and leadership skills. /liliCreative, proactive and innovative mindset with exceptional attention to detail. /liliExcellent interpersonal and stakeholder management skills with the ability to build relationships at all levels. /liliFluency in English and Italian is essential; additional languages are considered an advantage. /li /ulh3Our Commitment to You Learning Development /h3pYour success is our success. We craft unique learning and development programmes for every stage of your career, empowering you to continuously grow and succeed. /ph3MOstay /h3pAs a member of the #MOfamily, you will enjoy complimentary stays and exclusive colleague rates at Mandarin Oriental hotels around the world. /ph3Health Wellbeing /h3pWe believe that exceptional colleagues deliver exceptional service. That's why we offer a range of health and wellbeing initiatives designed to support your physical, mental and emotional wellness. /ph3Colleague Comfort /h3pBenefit from comfortable accommodation, duty meals and additional colleague benefits designed to ensure a rewarding and enjoyable working experience. /ph3Competitive Salary Benefits /h3pWe offer a competitive compensation package aligned with the luxury hospitality market, together with outstanding career development opportunities within one of the world's most prestigious hospitality brands. /pulliCompensation: €55,000 - €60,000 Gross Annual Salary (RAL) /li /ul /p #J-18808-Ljbffr

📌 Marketing & Communications Manager at Mandarin Oriental Hotel Group (Cortina Sulla Strada del Vino)
🏢 Mandarin Oriental Hotel Group
📍 Cortina Sulla Strada del Vino