Job description

MISSION
AMI is looking for a new brand's ambassador in la Rinsacente Rome for our new Womenswear corner opening late September 2025.

They will be responsible for customer service in the store while complying with retail process.

- Welcoming clients in store in compliance with AMI’s spirit of service

- Advises customers, offers looks and additional products to give the client a AMI look.

- Development of customer loyalty and customer file. Sales assistant should as well develop their own personal file.

- Follow-up on clients, ensure CRM emails are sent after a visit

- Monitoring of personal KPI's as well as those of the store

- Direct reporting to the store manager and to the assistant store manager

- Respects the application of retail processes in the store

- Ensures customer service meets AMI in-store service standards to guarantee the best service

- Participate in stock management: deliveries, loans, defectives, transfers, cycle counting ...

- Ensures that the store is clean and well organized :



product presentation, folding, cleanliness, storage, etc.

- Actively participates in the store's VM implementations and rotations.

- Cashing and management of cashier tools

Job requirements

- Experience in luxury sales and/or designer clothing and familiar with sales techniques.

- Curious and willing to dedicate yourself to a new project.

- Smiling, dynamic, involved, and excellent interpersonal skills.

- Mastering customer service skills and demonstrating ability to foster a customer-service spirit.

- Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.

- English and Italian are mandatory.

- Contract: Permanent Contract - Tempo parziale - 24hours - 4 days of work

Dates : ASAP

All done!

Your application has been successfully submitted!

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