Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.
About the Location
Iconic elegance in Milan’s most fashionable neighbourhood. A 15th‑century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan’s Fashion District. Fall asleep under frescoes in high‑ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.
About the Role
We currently have an opportunity for a Housekeeping Supervisor to join our iconic Four Seasons Hotel Milano, in Italy!
What You Will Do
- Lead overall operations of the Housekeeping and Laundry department, ensuring that guest rooms, public areas, and employee areas meet the highest standards of cleanliness.
- Manage team leadership, training and development,
maintaining Four Seasons standards while controlling costs without compromising quality.
- Deliver the highest level of hospitality and professionalism in guest interactions and accommodate special requests wherever possible.
- Budget and ensure the financial goals of the department are met.
- Establish and maintain cleaning and preventative maintenance programs to preserve the appearance and lifespan of all furniture, fixtures and equipment.
What You Bring
- Experience in luxury hospitality operations.
- A natural talent for ensuring our guests feel at home.
- Excellent interpersonal and relationship‑building skills.
- An exceptional eye for detail.
Requirements
- Legal right to work in Italy.
- Fluency in English and Italian.
- Flexible schedule with the ability to work all shifts, weekends and holidays.
What We Offer
- Competitive salary, wages and a comprehensive benefits package.
- Excellent training and development opportunities.
- Complimentary dry cleaning for employee uniforms.
- Meals available at our employee restaurant.
- Employee experience initiatives, such as annual themed employee parties and ESG events throughout the year.
- Employee recognition programs.
- Opportunities to build a successful career with global potential.
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📌 Housekeeping Supervisor (Turbigo)
🏢 Four Seasons Hotel Milano
📍 Turbigo
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