What You’ll Do

As an SRE Specialist with a focus on development, you will act as a strategic partner and quality gatekeeper for our software development teams. Your responsibilities include:

- Reliability Governance: Define, track, and enforce Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets across development teams.
- Architectural Review: Partner with software architects during the design phase to ensure new features comply with reliability, scalability, and security standards.
- Development Quality Gates: Define and enforce quality gates within the CI/CD pipeline, ensuring no software is deployed to production without meeting reliability criteria.
- Incident & Problem Management: Oversee the post‑mortem process, ensuring development teams prioritize bug fixes and architectural changes identified during incidents.
- Chaos Engineering & Testing: Design chaos engineering scenarios and game days to validate system resilience, guiding developers on how to improve their code.
- Toil Reduction Strategy: Analyze development workflows to identify systemic inefficiencies and guide teams on how to automate operations.

Requirements

- 4+ years of experience in Software Engineering, SRE, or Technical Product Management with a strong understanding of the software development lifecycle.
- Solid understanding of distributed systems architecture, microservices, and cloud‑native patterns (AWS, Azure, or GCP).
- Strong expertise in establishing SLOs/SLIs, error budget policies, and continuous improvement frameworks.




- Familiarity with monitoring, logging, and tracing concepts (e.g., Prometheus, Datadog, OpenTelemetry).
- Exceptional communication and negotiation skills, with the ability to influence engineering practices and mentor developers without direct authority.
- Nice to have: experience implementing ITIL, Agile, or DevOps practices at scale; certification in Cloud Architecture or Agile Project Management; prior experience as a Tech Lead or Engineering Manager.

Compensation & Benefits

Contract type & work conditions
Permanent employment contract, full time (37 hours per week), located in Milan (hybrid).
Salary
Annual base salary starting from 48,000€; variable remuneration in line with applicable remuneration policies, with targets based on role, outcomes, and performance.

Benefits

- Flexible Lavoro da remoto
- Competitive base salaries and performance‑based bonuses
- Meal vouchers and corporate restaurant access
- Health insurance and accident insurance
- Pension fund and welfare plan
- Diverse cultures and innovative mindsets
- International environment and talent program
- Commitment to sustainability and training opportunities
- Health and well‑being support and special day off for birthday
- Free water and coffee at the office

EEO Statement

We are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.

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📌 Sre Expert (Milano)
🏢 ING Bank N.V. Milan Branch
📍 Milano