We are looking to hire a resourceful Sales Support to join our diverse team at DLL - Financial Solutions Partner - Part of Rabobank in Milano.
Growing your career as a Tempo pieno Sales Support is an amazing opportunity to develop exceptional skills.
If you are strong in critical thinking, people management and have the right initiative for the job, then apply for the position of Sales Support at DLL - Financial Solutions Partner - Part of Rabobank today!

As Sales Support Specialist, your role is to provide first line support to DLL’s extensive vendor and dealer channels. Support the sales process from application to booking in line with business support processes and vendor/partner agreements. Assist the account managers in meeting and overachieving new business volume targets by optimizing performance with existing vendor partners and dealers. Your role will be to ensure that all settlement transactions are processed in a timely and accurate manner in compliance with company policies. The role is part of the Operations department, and reports to the Sales Support Team Leader.

Day to day:

- Support the sales process from application to booking to meet and overachieve new business targets.-Provide exceptional customer service to all stakeholders, internal & external, ensuring timely and accurate completion of requests.
- Prepare customer contracts and corresponding documents and communicate and liaise with all parties involved including DLL Risk, Legal, Finance and Asset Management teams as applicable.
- Customer onboarding:



including Anti Money Laundering (AML)/Know Your Customer (KYC) onboarding process
- Daily contact via email or by phone with external stakeholders as dealers, partners, vendors, customers.
- Effectively communicate and collaborate as a team. Proactively undertake cross-training with other team members, monitor workload and turnaround times, and maintain frequent communication with the Team Leader to enable effective management of workflow and ensure compliance with service level agreements.
- Adhere to company policies and procedures, including completion of all training requirements, and timely follow up on delegated action items.
- Ensure that all the managed business is performed in compliance with the local and corporate compliance requirements, with special focus on Anti Money Laundering (AML) legislation.
- Champion process improvement and automation across the business, improving efficiencies, accuracy, and customer service.
- Ensure that all lease and loan security documentation is accurately completed and consistent with credit requirements.
- Be accountable for achieving daily, weekly and monthly KPI’s and SLA’s.
- Complete audit reviews and follow up on deficient transactions.




- Develop and maintain a positive consultative relationship with vendors, customers and co-workers

All members enjoy

- Two working days per year volunteering for a local charity.
- Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
- Flexible hours with possibility to work from home
- Prior exposure to vendor leasing/finance industry.
- 1 to 3 years’ experience in sales support within a leasing/finance organization.
- Good level of understanding of documentation, equipment finance products, credit risks and compliance policies.
- Ability to review and analyze information, ensuring accuracy of documentation and compliance with internal and regulatory procedures.
- Strong attention to detail and high level of accuracy and compliance.
- Highly motivated to exceed internal and external customer expectations.
- Proficient in using the Microsoft Office Suite, such as Word, Excel and Outlook.
- Ability to work in a very fast-paced environment.
- Must be a team player
- Language skills: Italian native speaker – near native / Good knowledge of English is a plus
- Excellent problem-solving skills.
- Effective interpersonal skills.
- Excellent planning & organizational skills.
- Ability to prioritise tasks and work autonomously with minimal supervision.

Benefits of working as a Sales Support in Milano:

● Company offers great benefits
● Opportunities to grow
● Competitive salary

● Remote Work opportunity

📌 Sales Support - Start Now (Milano)
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