The opportunity
We are looking for an intern to support Service Project Managers in ensuring efficient and accurate execution of customer orders from entry to delivery, acting as a key interface between Sales, Operations, and Customers.
How You'll Make An Impact
Order Management
Create, review, and manage customer orders in SAP
Validate commercial terms (price, Incoterms, payment terms, delivery dates)
Ensure completeness and accuracy of order data
Order Execution & Monitoring
Track order progress from booking to invoicing and delivery
Coordinate with supply chain, production, and logistics for timely execution
Proactively communicate bottlenecks (availability, delays, discrepancies)
Customer & Stakeholder Interaction
Act in collaboration with Project Manager for customers on order-related topics
Support Sales with order status, backlog, and delivery commitments
Collaborate with Finance on billing, credit checks, and disputes
Documentation & Compliance
Ensure correct documentation (order confirmations, shipping docs, invoices)
Maintain compliance with internal controls (SOX) and company policies
Support audits with required documentation and traceability
Reporting & Data Quality
Monitor order backlog, delivery performance, and KPIs
Maintain high data quality standards in systems
Key Interfaces Other Than Project Managers
Sales / Local Business Unit




Supply Chain & Planning
Logistics / Warehouse
Finance & Controlling
Customers
KPIs (typical)
On-time delivery (OTD)
Order accuracy / error rate
Cycle time from order to delivery
Backlog quality
Your background
Technical
SAP (order entry, delivery, billing)
Strong Excel; Power BI is a plus
Understanding of order-to-cash (O2C) process
Soft Skills
Strong coordination and problem-solving skills
Attention to detail and data accuracy
Customer-oriented mindset
Ability to manage multiple orders/priorities
More About Us
We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well?being, we build a work place where personal and organizational success grow together.
The minimum salary for this internship in the location specified is as follows:
Starting from: 800 € gross
The final offer will be based on candidate location, skills and qualifications, experience, and aligned with internal pay structures.
Our Benefits Offering For This Role Generally Includes
Lunch ticket or canteen, Flexible working hours, Hybrid work model.
Publication date : **********

📌 Service Order Handler Internship (Project Management Team) (Padova)
🏢 Hitachi Energy
📍 Padova